Privacy & Cookies Policy

1. Who We Are

The Data Controller is MRA Building Market Reports Ltd

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2. What Personal Data We Collect

We only collect personal data that is necessary to operate our website, online shop and contact form.

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a) Data you provide to us

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• Name

• Email address

• Billing and delivery address

• Payment details (processed securely by third-party providers; we do not store card details)

• Information submitted via contact forms

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b) Data collected automatically

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• IP address

• Browser type and device information

• Pages visited and interactions with the Website

This data is collected using cookies and similar technologies (see Section 8).

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3. How We Use Your Personal Data

We use personal data to:

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• Process and fulfil orders placed via our online report shop

• Provide purchased products and services

• Respond to enquiries submitted via our contact form

• Manage customer accounts and transactions

• Improve website functionality and performance

• Comply with legal and accounting obligations

4. Legal Basis for Processing Data

Under UK GDPR, we rely on the following lawful bases:

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• Contract – to fulfil purchases and provide services

• Legitimate interests – to operate and improve our website

• Legal obligation – for accounting and tax requirements

• Consent – where required for cookies or optional communications

5. Sharing Your Data

We do not sell your personal data.

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We may share data with:

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• Wix.com Ltd, as our website hosting and e-commerce platform

• Payment processors (e.g. Stripe), who handle payments securely

• Delivery providers, where physical goods are supplied

• Professional advisers (accountants, legal advisers), where required

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All third parties are required to process data securely and lawfully.

6. Data Storage

We retain personal data only for as long as necessary:

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• Order and transaction data: retained for legal and accounting purposes

• Contact form enquiries: retained for as long as needed to respond

• Analytics data: retained in anonymised or aggregated form

Our website hosting company, may store data on servers outside the UK. Where this occurs, the hosting company relies on appropriate safeguards such as:

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• Adequacy decisions

• Standard contractual clauses

7. Cookies

What are cookies?

Cookies are small text files stored on your device when you visit a website.

Cookies we use

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Our Website uses cookies to:

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• Ensure the Website functions correctly

• Enable e-commerce features (shopping cart, checkout)

• Analyse site usage and performance

Cookies may include:

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• Essential cookies – required for site functionality

• Analytics cookies – help us understand how visitors use the site

We do not use cookies to identify you personally without your consent.

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Managing Cookies

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You can control or disable cookies via:

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• Our cookie banner (where applicable)

• Your browser settings

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Please note that disabling essential cookies may affect website functionality.

8. Your Rights

Under UK data protection law, you have the right to:

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• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Request data portability

• Withdraw consent where applicable

To exercise your rights, please contact us using the details above.

9. Complaints

If you believe your data has been mishandled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk

10. Changes to This Policy

We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this policy or how we use your data, please complete the contact form on the website or contact us in writing at:

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MRA Building Market Reports Ltd
18 Market Street
Wotton-Under-Edge
GL12 7AE

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Last updated: 03/02/2026